Frequently Asked Questions

Have questions? We've got answers.

Our Frequently Asked Questions page is here to help you learn more about our products, policies, and what to expect when shopping with Golden Deer Designs. If you don't see your question listed, feel free to contact us directly.

1. Do you deliver outside of the U.S.?
   At this time, we only ship within the United States. We hope to expand our shipping options in the future—stay tuned!

   2. Do you offer custom designs?
   All of our designs are original and created in-house by our artist. We currently do not offer custom design services.

   3. What types of products do you offer?
   We offer a variety of items including graphic t-shirts, tumblers, posters, and accessories—each featuring artwork that celebrates diversity and inclusion.

   4. What sizes are available for your apparel?
   Our t-shirts are unisex and typically available in sizes XS–3XL. Size availability may vary depending on the product. Be sure to check the product description for sizing details.

   5. How long will it take to receive my order?
   Orders are typically processed and shipped within 7–10 business days. Delivery times may vary based on your location.

   6. What is your return or exchange policy?
   Because each item is made to order, we do not accept returns or exchanges unless your item arrives damaged or there is an error with your order. Please contact us within 7 days of receiving your order if there is an issue.

   7. How can I contact you if I have a question about my order?
   Feel free to reach out via the contact form on our website or email us at [your business email]. We’ll respond as soon as possible, typically within 1–2 business days.

   8. Where can I find you in person?
   We regularly participate in local vending events such as the Richmond Night Market. Follow us on Instagram or check our events page to see where we’ll be next!